How to identify expertise, avoid group think, and leverage diverse thinking
In different situations teams have been shown to perform better than any of their individual members, while in other cases ‘group-think’ and herding can lead teams to making errors than none of their individual members would make alone. Teams (boards, investment committees, leadership teams, etc) sit at the apex of many decision-making processes, making effective group decision-making critical. How can these teams capture the good and avoid the bad aspects of group decision-making?